Founding offer — 50% off seats for life · first 100 teams

Every channel in one inbox. Yarden answers first.

Omnichan brings your website chat, email, WhatsApp and Messenger into one shared inbox. Yarden, the AI agent in your website chat, resolves routine questions in seconds — and hands the rest to your team with the full story attached.

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Free forever for one admin · No credit card required · Set up in minutes

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312 / 500 AI replies
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Your inbox3
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Unassigned7
Yarden AI
Escalated2
AI handled18
Resolved41
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Email6
WhatsApp3
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24 conversationsNewest
SM
Sarah Mitchell
Asked for a refund on a duplicate charge
Refunds are handled by our Billing…2m
EscalatedUnassigned
PS
Priya Sharma
Asked where order #4827 is
It shipped yesterday and arrives…8m
AI handledUnassigned
JC
James Carter
Asked for a bulk quote for 200 units
Thanks James, I'll send the quote…15m
Human assignedjordan
AR
Amina Rahman
Asked how to change a delivery address
You can update it from My orders…32m
AI handledUnassigned
DK
Daniel Kim
Reported CSV export failing
Ticket #1042 created1h
Human assignedmaya
Sarah Mitchell
Asked for a refund on a duplicate charge
Join
SM
Hi, I was charged twice for my Team plan this month.
Sorry about that, Sarah. I can see two charges for the Team plan on 2 Nov. Would you like me to request a refund for the duplicate?Yarden AI · 3m ago
SM
Yes please.
Refunds are handled by our Billing team, so I've passed this on with our full conversation. Someone will join you shortly.Yarden AI · 2m ago
Escalated by Yarden · manager notified
Read-only while Yarden handles this chatJoin to reply
DetailsAI activity
AssigneeUnassignedHandlingWaiting for team
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Issue ticket+
No ticket linked yet.
Conversation
ID#1187StatusOpenChannelChatbotLast active2 min ago
User data
NameSarah MitchellEmailsarah@example.com

Your customers pick the channel. Your team works from one place.

Website chat widgetGmail & IMAP emailWhatsAppMessengerAPI
One platform

An AI agent and a helpdesk, built to work as one.

Yarden and your team share the same inbox, the same customer history and the same knowledge. Nothing gets lost between the bot and the human.

Yarden resolves the routine on your website — day and night.

  • Learns from your docs, files and website — no scripts or decision trees to build.
  • Answers order, refund and how-to questions in your website chat in seconds.
  • Knows when a person is needed — and hands off with the full conversation.
  • You stay in control: set a monthly cap, or switch Yarden off anytime.
Yarden's knowledgeUp to date
acme.com/help
Website · 86 pages
Refund-policy.pdf
File · 4 pages
Shipping & returns FAQ
Doc · 31 answers
Yarden answers only from your sources.
Meet Yarden

The AI agent that knows your business — and knows its limits.

Live in an afternoon. Yarden takes the first reply on every website chat, so your team spends its time on the conversations that really need a person.

01

Train it on what you have

Point Yarden at your website and upload your docs and files. It learns your products, policies and tone — no flows to build.

02

Go live in your website chat

Add the chat widget to your site and switch Yarden on. Visitors get answers in seconds, any hour — and you can pause it anytime.

03

Hand off when it matters

When a person is needed, Yarden escalates with the full history and notifies a manager, who assigns it or makes it a ticket in one click.

Visitor asks in website chatYarden answers from your sourcesNeeds a person? Escalate with historyManager assigns or creates a ticket

Everything a support team needs. Nothing it doesn't.

A complete helpdesk that a small team can set up in minutes — and grow into without switching tools.

Shared inbox

Every channel lands in one place, so no message is missed and nobody replies twice.

Tickets linked to chats

Turn a conversation into a ticket with priority, owner and status. The chat stays attached.

Roles & routing

Managers see everything, agents see their work, and escalations notify the right people.

Automation rules

Route conversations by channel, team or topic automatically, without manual sorting.

Canned replies

Save your best answers once and send them in a click, consistent across the team.

Reports & usage meter

See volume, response times and how many chats Yarden handles — with alerts before you hit your AI limit.

Pricing

Pay for seats. Pay for AI only when Yarden works.

Every workspace starts on Free. Upgrade from inside the app whenever you're ready. Turn Yarden off and you pay for seats only.

Founding offer: 50% off Starter and Growth seats for life — for our first 100 paying workspaces
Free
For trying Omnichan on your own
$0forever
1 admin seat included free
Get started free
  • Website chat + email
  • 100 conversations / month
  • 50 Yarden AI conversations / month
  • Shared inbox
  • 30 days of chat history
  • "Powered by Omnichan" shown
No extra AI conversations
Starter
For small teams going multichannel
$9.50/ seat / mo
$19 list price · billed monthly
Start free, upgrade later
  • Up to 5 seats
  • Website chat, email, WhatsApp, Messenger
  • Unlimited conversations (fair use)
  • 200 Yarden AI conversations / month
  • $0.15 per extra AI conversation
  • Full chat history
  • Canned replies, basic reports
  • "Powered by Omnichan" shown
GrowthMost popular
For growing teams that need control
$19.50/ seat / mo
$39 list price · billed monthly
Start free, upgrade later
  • Unlimited seats
  • All 4 channels, multiple inboxes per channel
  • Unlimited conversations (fair use)
  • 500 Yarden AI conversations / month
  • $0.15 per extra AI conversation
  • Remove Omnichan branding
  • Routing rules, automation, full reports
  • Full chat history
Business
For larger teams with custom needs
CustomTerms agreed with our team
Contact sales
  • Unlimited seats
  • All 4 channels + API
  • Unlimited conversations
  • Custom AI volume and rate
  • Remove Omnichan branding
  • Full chat history
  • SSO, SLA and priority support
Yarden AI pricing

Simple AI pricing, with a cap you set.

Example: a 4-person team on Growth with 1,500 AI conversations a month pays $228 at the founding price ($78 for seats + $150 for AI).

$0.15per AI conversation

Billed after your plan's included amount. One conversation is a website chat where Yarden replies at least once, lasting up to 24 hours or 25 AI replies. Included conversations reset monthly.

Prepaid packs
1,000 AI conversations$120 · $0.12 each
5,000 AI conversations$500 · $0.10 each

Cheaper than pay-as-you-go for busy websites.

You stay in control
  • Live usage meter in your dashboard
  • Email alerts at 80% and 100% of your allowance
  • Monthly spending cap — Yarden pauses and chats go to your team
  • Turn Yarden off anytime — no AI charges while it's off

Prices in USD per seat per month, excluding tax. On paid plans every seat is billed, including the admin. The founding discount covers seats only — AI conversations and WhatsApp fees from Meta are billed at standard rates.

Questions, answered.

Can't find what you need? Talk to our team — a real person, not just Yarden.

What is Yarden?

Yarden is the AI agent built into Omnichan's website chat widget. It learns from your website, docs and files, answers visitors in seconds, and hands the conversation to your team when a person is needed.

What counts as an AI conversation?

A website chat where Yarden sends at least one reply. Visitors who open the widget but never write are not counted. One conversation lasts up to 24 hours or 25 AI replies, and it counts whether Yarden resolves it or hands it to your team. Included conversations reset every month and don't roll over.

Can I turn the AI off?

Yes, anytime. While Yarden is off you pay for seats only. You can also set a monthly spending cap: when it's reached, Yarden pauses and new chats go straight to your team.

What is the founding offer?

Our first 100 paying workspaces pay half the seat price on Starter and Growth for as long as they stay subscribed — including seats added later and upgrades from Starter to Growth. It covers seats only; AI conversations and WhatsApp fees are billed at standard rates. In return, we ask for a short feedback call once a quarter.

Do I pay extra for WhatsApp?

Website chat, email and Messenger have no per-message fees. For WhatsApp, Meta charges for template messages, and those fees are passed on at cost. Most support replies are sent within 24 hours of the customer's message, which Meta doesn't charge for.

How do I upgrade, and can I cancel?

Every workspace starts on Free. Upgrade to Starter or Growth anytime from Settings → Billing in the app, and downgrade back to Free whenever you like.

Let Yarden take the first reply.

Connect your channels, point Yarden at your docs, and go live today. Free forever for one admin — no credit card.

Start freeBook a demo